Description

Trinity Force AR-15 SBA Captured Recoil Spring System- Carbine

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- Delta Team Tactical

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Expiration date 2020-Mar-31 Report
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Comments (5)

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Horrible company to deal with they also go under Davidson defense shipping gets worse and worse Everytime used to be good company but now is complete crap ordered parts on 8th got shipping label the 14th then on 15th they canceled shipping emailed them they said it was a mistake and said it would shit no later than the 17th we didn't get any shipping information yesterday so emailed then no response emailed them to day asking for it to ship today or refund payment no response. Last year ordered parts for ar pistol a month before alternative season got them in a week after and was missing pieces do business at own risk but expect horrible service slow shipping scratched up parts and missing parts

1 vote
1 vote

What they did to me was misadventure an item. When received item with missing parts they said sorry about the inconvenience. That was their resolution. Ok so it’s my inconvenience I accidentally dealt with this company. They don’t respond to emails or answer ‭(855) 361-1800‬. Try it! Before you buy call that number and press “0” for customer support. You’ll listen to than damn music for 30 minutes then it will disconnect you. I can’t get a resolution. Going to file dispute through my bank. Don’t do business with Delta Team Tactical or their affiliates.

Posted per DDT:

We do have 3 companies. Davidson Defense is our local presence here in Utah, that is where we have our gun shop. Delta Team Tactical is our online presence and Omega Distributing Inc is for our dealers that want to purchase our products to sell to their customers.

0 votes
0 votes

I apologize about the experience you have had. Please reach out to Kaitlyn directly, she is our Customer Service Manager and we will work to get any remaining issues resolved.

1 vote
0 votes

How? You don’t answer emails or calls?

0 votes
0 votes

As you can see that reply was over 3 months ago that I did, if you want to provide me with an order number, I can assure you that I would have someone reach out to you same day to help you with the missing part to get you a replacement on it. We went through some growing pains and are working to mitigate the issues and have hired numerous employees in both customer service and our warehouse. Thanks for your feedback.

0 votes
0 votes
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